Support
Questions, bug reports, premium issues — we read everything and usually reply within a day.
Email us
For anything — bugs, billing, feature requests, or just feedback. Include your browser (Chrome or Firefox) and a short description of what happened.
support@fchelper.comPremium & billing
Payments are processed by Stripe. If a subscription doesn't activate after checkout, use the Restore option in the extension panel first — it re-links your subscription instantly. Still stuck? Email us with the approximate purchase time (never send card details).
Before you report a solver issue
Most "no solution found" cases are the free-tier filters: check whether special cards, TOTW, or evolved players are excluded in the solve options. The tutorials walk through every option.