Your subscription

Premium is $2.99 a month or $29.99 a year, tax included. Checkout shows the total before you pay.

Your plan renews on its own at the same price until you cancel.

• New subscribers get 7 days free.
• You need a card to start the trial.
• Your first payment is taken when the 7 days end, unless you cancel first. After that, it is a paid plan that renews.
• There is one free trial per person. If you subscribed before, there is no second trial and your first payment is taken when you subscribe.

1. Open the billing page. On the web app's Home page, press Manage or cancel on the club bar (Manage on a phone; on older versions it reads Premium, or your trial days). You can also use the link in a receipt email.
2. Sign in. Enter the email you subscribed with, then follow the email Stripe sends you.
3. Cancel. Press Cancel subscription and confirm.

Can't get in, or no email came? Write to support@fchelper.com or ask on our Discord and we will cancel it for you.

• No more payments are taken.
• Premium stays on until the end of the period you already paid for. That is normal.
• Cancelling alone does not refund part of a period. For a refund or your 14-day right, see Refunds below.
• When the period ends, the free tier keeps working, with 50 solves a day, price badges and duplicate marks.

Cancel before the 7 days end and no payment is taken. On an older version, in a trial's last 2 days the button opens the plans window: press Cancel trial on the reminder card, or write to support@fchelper.com or ask on our Discord and we will cancel it for you.

Removing FC Helper from your browser does not stop your payments. You still need to cancel.

Already removed it? Use the link in a receipt email, or write to support@fchelper.com or ask on our Discord and we will cancel it for you.

We try again, up to 8 times over 2 weeks. A retry can take the payment days after the first try. If every try fails, your subscription ends.

To fix it, open your billing page and change your card. If you have paid before, Premium stays on while we keep trying. If this is your first payment after the trial, Premium comes back once the payment goes through.

If you cancel while a payment is failing, write to us as well, so we can check that no retry goes through.

Look for FC HELPER PREMIUM. If you subscribed through Link, it starts with LINK.COM*.

Not sure if you subscribed through Link? A receipt from Link or that LINK.COM* start means you did. Or just ask us.

Open your billing page the same way as in "How to cancel", then update your payment method. Your next payment uses the new card.

If you subscribed through Link: refunds, tax and, if you are in the EU or UK, your 14-day right to cancel are handled by Link under its terms: Link terms (Belgium), Link terms (all other countries), Link refund policy. To use the 14-day right, ask Link's support for a refund and give "cooling off period" as the reason.

If you are billed directly by FC Helper (older subscriptions): you have the right to cancel within 14 days of subscribing for a full refund, no reason needed. Write to support@fchelper.com or ask on our Discord. After those 14 days, write to us and we refund on request.

Write to support@fchelper.com or ask on our Discord first: we usually reply within a day. It is often quicker than going through your bank, and it does not take away any right you have with your bank.

Tell us the email you subscribed with and the date of the charge. Never send card details. On Discord, keep your email and card details out of public channels.